Salter Electric ("we," "our," "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, engage our services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, home address, and other information you provide when filling out forms on our website or communicating with us via phone, email, or in person.
Service Details: Information related to the services you request from us, such as the type of electrical work (e.g., hot tub or sauna installation) and other relevant service details.
Usage Data: We may collect information about your interactions with our website, including IP address, browser type, device information, pages visited, and how you navigate the site. This data helps us improve your experience and analyze traffic.
2. How We Use Your Information
We use the information collected for the following purposes:
To Provide Services: We use your personal information to offer and deliver the electrical services you request, including scheduling appointments, providing quotes, and completing electrical work.
To Communicate with You: We may use your contact information to send you service updates, respond to inquiries, and provide important notices related to your service.
Marketing and Promotional Efforts: With your consent, we may send you marketing communications regarding our services, special offers, or other information we think you might find useful.
Website Improvement: Usage data helps us monitor and improve the performance and functionality of our website to better serve visitors.
3. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information with trusted partners in the following situations:
Service Providers: We may share your information with third-party service providers (e.g., payment processors, marketing partners) to help us operate our business and deliver services.
Legal Compliance: If required by law or if we believe it is necessary to protect our rights, we may disclose your information to comply with legal obligations or respond to legal processes.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance user experience and analyze site traffic. Cookies are small text files stored on your device that help us recognize repeat visitors and track site activity.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect the functionality of some parts of our website.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
7. Your Rights
You have the right to:
Access and review the personal information we hold about you.
Request correction of any inaccurate information.
Request deletion of your personal data, subject to legal requirements.
Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at the details provided below.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the date of the latest revision.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Salter Electric
Ottawa, Ontario, Canada
Phone: 613-748-6202
Email: [email protected]
Last updated: September 6, 2024
Welcome to the
Salter Electric
website ("Site"). By accessing or using this website, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these carefully before using our Site or engaging with our services.
By using this Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Site or our services.
Salter Electric provides electrical services, including but not limited to hot tub and sauna installation, wiring, upgrades, repairs, and emergency electrical services in Ottawa and surrounding areas. Service availability is subject to scheduling and resource availability.
Any quotes provided by Salter Electric are based on the initial information provided by the client. We reserve the right to adjust quotes if the scope of the work changes or unforeseen issues arise. Final estimates will be provided before work begins, and clients must approve these estimates before services are rendered.
Clients must schedule appointments for services via our phone number, email, or website contact forms. Payments are due upon completion of services unless otherwise agreed upon in writing. We accept various forms of payment, including credit cards, debit cards, or other specified methods.
Failure to make timely payments may result in additional fees and the suspension of services until payment is made in full.
Clients may cancel or reschedule appointments at least 24 hours before the scheduled time. If a cancellation or rescheduling request is made less than 24 hours in advance, Salter Electric reserves the right to charge a cancellation fee or rescheduling fee.
Salter Electric guarantees the quality of our workmanship for a period of 12 months after the completion of service. This guarantee does not cover any third-party equipment installed or any damage caused by misuse, neglect, or unauthorized modifications by the client.
While we strive to deliver the best possible service, Salter Electric is not liable for any indirect, incidental, or consequential damages that may arise from using our services or this Site, including loss of data, revenue, or business opportunities. Our total liability to you, in connection with any claims, is limited to the total amount paid for the services in question.
All content on this Site, including but not limited to text, graphics, logos, images, videos, and software, is the property of Salter Electric or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or exploit any content from this Site without our express written consent.
Our Site may contain links to third-party websites or services that are not owned or controlled by Salter Electric. We are not responsible for the content, privacy practices, or terms of service of these third-party sites. Accessing any linked third-party website is at your own risk.
Salter Electric reserves the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and continued use of the Site or our services after any changes constitute acceptance of the new Terms.
These Terms are governed by and construed in accordance with the laws of the province of Ontario, Canada. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts in Ottawa, Ontario.
If you have any questions about these Terms or would like more information, please contact us:
Salter Electric
Ottawa, Ontario, Canada
Phone: 613-748-6202
Email: [email protected]
Last updated: September 6, 2024